Terms of Service

Welcome to 4labs, a platform operated by ChordexBio.

By accessing or using 4labs websites, platforms, tools, or services (collectively, the “Services”), you agree to be legally bound by these Terms of Service (“Terms”). If you do not agree, you must not use our Services.

1. Scope and use of Services

The Services include tiered digital‑product and service offerings (e.g., free tiers, trials, and paid plans), project‑based digitalization work, and collaboration tools that enable clients, partners, and users to build, manage, and execute digital solutions.

You may only use the Services for lawful purposes and in accordance with these Terms, our Privacy Statement, and any additional terms or service‑specific policies you accept (e.g., pricing pages, project‑engagement agreements, or partner programs).

You must:

• - Provide accurate and current information when registering, configuring, or engaging with the Services.
• - Keep your account credentials secure and notify us promptly of any unauthorized access.
• - Comply with applicable laws, including those related to data protection, intellectual property, and professional conduct.

2. Account registration and access

To use certain Services, you may need to create an account. You agree that:

• - All information you provide during registration is truthful and up to date.
• - You are responsible for all activity under your account, including that of any team members you authorize.
• - You may not transfer or resell your account or access rights without our written permission.

We reserve the right to:

• - Suspend, terminate, or restrict access to your account if you breach these Terms or applicable laws.
• - Disable or remove any content, project, or configuration that violates our policies or third‑party rights.

3. Paid services and payments

Certain Services are offered on a paid or subscription basis (“Paid Services”). Additional terms may appear on pricing pages or in quotes, project proposals, or engagement letters, which form part of your agreement with 4labs.

By using Paid Services, you agree that:

• - You will pay all applicable fees on the schedule specified (e.g., monthly, annually, or project‑milestone‑based).
• - Fees are non‑refundable unless otherwise stated in a written agreement or required by law.
• - Taxes, if applicable, are your responsibility unless explicitly included in the quoted price.

Billing occurs automatically where agreed, and you must keep your payment information current. If payment fails or becomes overdue, we may suspend or terminate access to Paid Services without further notice.

4. Intellectual property and content

You retain ownership of your own data, content, and materials (“Your Content”) that you upload, configure, or provide to 4labs for a project or service.

By using the Services, you grant 4labs a non‑exclusive, worldwide license to use, store, process, and transmit Your Content solely to:

• - Provide, operate, support, and improve the Services.
• - Execute project deliverables or collaborate with partners as agreed.

4labs (and its licensors) retains all rights, title, and interest in the Services, software, templates, interfaces, reports, and other 4labs‑created materials (“4labs Materials”). You may not reverse‑engineer, decompile, or attempt to derive the source code of the Services, except as permitted by applicable law.

Subject to your compliance with these Terms, 4labs grants you a limited, non‑exclusive, non‑transferable license to access and use the Services for your internal or agreed‑upon purposes.

5. Client projects and collaborations

4labs may collaborate with clients, partners, and external experts to execute projects, digitalization initiatives, and research‑aligned work.

When you engage 4labs for a project, additional written agreements, scopes of work, or project proposals may govern:

• - Deliverables, timelines, and responsibilities.
• - Ownership of outputs, background IP, and confidentiality.

You agree that:

• - You will provide necessary information, access, and approvals in a timely manner.
• - You are responsible for ensuring that any data or materials you provide to us comply with applicable laws and do not infringe third‑party rights.

6. Data use, privacy, and confidentiality

Our use of personal information is governed by the 4labs Privacy Statement, which is incorporated into these Terms.

You agree that:

• - Any personal data you provide or that is processed through the Services is subject to that Privacy Statement and applicable data‑protection laws.
• - You will obtain any required consents or approvals from individuals whose data you provide to us.
• - 4labs will treat confidential information (including your data, business plans, and project details) in confidence, except as required by law or to fulfill our obligations under these Terms.

7. Prohibited conduct and acceptable use

You must not use the Services to:

• - Engage in unlawful, fraudulent, or harmful activities.
• - Transmit spam, malware, or abusive content.
• - Interfere with the security, integrity, or availability of the Services or our systems.
• - Impersonate others or access data without authorization.

We may monitor use of the Services for security, compliance, and quality purposes, and may take action (including suspension or termination) if prohibited conduct is detected.

8. Disclaimers and limitations of liability

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 4labs DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND DATA ACCURACY.

4labs shall not be liable for:

• - Indirect, incidental, special, or consequential damages arising from your use or inability to use the Services.
• - Loss of profits, data, opportunities, or business interruption, even if advised of the possibility.

Our total aggregate liability for any claim arising under these Terms shall be limited to the fees you paid to 4labs for the Services giving rise to the claim in the 12 months preceding the claim.

9. Termination and modification

Either party may terminate these Terms or your access to the Services in accordance with:

• - The terms of any specific agreement or project scope.
• - Our written policies on termination and account closure.

Upon termination or expiration:

• - You must cease all use of the Services.
• - You may be entitled to export your data in accordance with our policies and applicable laws, subject to any outstanding obligations.

We may modify these Terms at any time. If we make material changes, we will notify you via email or an in‑site notice. Continued use of the Services after the effective date of changes constitutes acceptance of the revised Terms.

10. Governing law and dispute resolution

These Terms and your use of the Services are governed by the laws of [Insert Jurisdiction, e.g., the Philippines or another applicable jurisdiction], without regard to conflict‑of‑laws principles.

Any dispute arising from or relating to these Terms shall be resolved through good‑faith negotiation, and, if unresolved, may be submitted to the courts of [Insert Venue] or, if agreed, to mediation or arbitration.

11. Miscellaneous

These Terms, together with our Privacy Statement and any specific service‑ or project‑level agreements, constitute the entire agreement between you and 4labs regarding the Services.

If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

4labs may assign or transfer its rights and obligations under these Terms, while you may not do so without our prior written consent.